Returns & Exchanges
At Woodcraft, we stand behind the artisanal quality of our handcrafted furniture and home decor. If your piece isn't the perfect fit for your home, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Prepare the Package
Carefully pack your items in their original protective packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided by our support team and drop the package off at any authorized carrier location.
Inspection and Refund
Once our craftsmen inspect the returned item for quality assurance, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing